We are seeking a dedicated Behavior Services Lead to oversee our Behavior Services Team, which supports foster families and helps manage dogs with behavioral challenges. Reporting to the Executive Director, this volunteer leader provides direction, guidance, and training to team members while ensuring effective coverage through calendar management and shift coordination. The role serves as the primary point of contact for questions, escalations, and issue resolution, and plays a key part in fostering a responsive, efficient, and supportive environment. Responsibilities also include managing bite incidents, overseeing Behavior Modification Plans, and stepping in when team members are unavailable. Ideal candidates will have strong organizational and problem-solving skills, excellent communication and interpersonal abilities, experience working with volunteers, and hands-on knowledge of dogs with behavioral issues. Good customer service skills are essential for assisting adopters, fosters, and surrendering owners with sensitivity and professionalism.
Details
| Virtual Opportunity |
