No one understands the questions and concerns of a U.S. military veteran more than a fellow veteran. That’s why ProMedica/Heartland has developed the Vets-to-Vets program, in which volunteers with similar backgrounds can meet with and assist in the care of U.S. military veteran patients.
Veteran volunteers offer support for veteran patients and caregivers by celebrating and recognizing their contributions to America’s freedom. Veteran volunteers complete the training material found in this manual and are available to provide the services listed below after receiving instructions from the volunteer coordinator. Veteran volunteers are under the direct supervision of the volunteer coordinator.
Following are some examples of veteran patient assignments: • Participating in veteran pinning ceremonies • Offering support through regular companionship visits • Making assurance phone calls • Recording patient’s life history • Reminiscing • Sitting with veteran patient while caregiver leaves
