Opportunities From: HandsOn Twin Cities

Role Summary 

The Mission Delivery Volunteer provides flexible support across multiple program areas, assisting with patient outreach, administrative tasks, and data management. This role is ideal for someone who is organized, adaptable, and comfortable handling both people-facing and behind-the-scenes responsibilities.

Key Responsibilities: 

Patient Support & Outreach 

Make phone calls to patients to provide information, reminders, or follow-ups Communicate clearly and compassionately with patients and families   Relay important information back to staff as needed  

Administrative & Data Support

 Enter and update data in systems such as WizeHive and spreadsheets   Assist with organizing paperwork, patient files, and application materials   Support data entry for programs, events, and patient registrations   Help process paper applications into digital systems  

Program & Event Support

Assist with preparation for monthly workshops and program events (e.g., AFP events, Camp Angel, MM events)   Help organize materials, track participation data, and support coordination tasks  

General Office Support 

File and organize confidential patient and financial records   Label and prepare mailings   Support additional administrative tasks as needed, especially during high-demand periods or staff absences  

Time Commitment 

Typically, 1–10 hours per week, with flexibility depending on program needs  

Additional hours may be available during special projects or events    

Required Skills & Qualifications 

Strong communication skills with a compassionate, patient-centered approach   High level of attention to detail and organization   Ability to handle confidential information with professionalism and discretion   Adaptable, reliable, and able to work independently or as part of a team   Comfortable learning new systems and tools    

Tools & Systems 

Phone (for patient outreach)   WizeHive (data entry and application management)   Microsoft Excel or other spreadsheet tools   Email for communication and task coordination    

Additional Expectations 

Strict adherence to patient privacy and confidentiality standards   Willingness to support multiple team members and shift between tasks as needed   Ability to follow processes while also thinking critically in dynamic situations    

Preferred / Desired Qualifications 

Familiarity with HIPAA regulations and patient privacy practices   Experience working with patient records or healthcare-related data   Proficiency in Microsoft Excel or other spreadsheet tools   Experience with data entry systems (e.g., WizeHive or similar platforms)   Previous administrative or nonprofit support experience

If interested, please fill out this form and we will get back to you shortly: Volunteer Candidate Assessment Form – Fill out form